Terms & Conditions

These Terms and Conditions govern all catering services provided by Benny's American Catering ("we", "us", or "our"), operating under SP & Group Pty Ltd. By placing an order, you agree to be bound by these terms.

We reserve the right to update or amend these terms at any time. Changes will be posted on this page and take effect immediately.

All catering orders must be placed with at least 24–48 hours notice. For large events, grazing tables, or peak dates, we recommend booking as early as possible.

A confirmed booking is required to secure your event date. Quotes are valid for 7 days unless otherwise stated.

Orders are considered confirmed only upon receipt of a deposit or full payment, as outlined in your invoice.

All prices listed on our menu and quotes are in Australian Dollars (AUD) and exclude GST unless stated otherwise. GST will be added to your final invoice.

Payment terms will be specified in your invoice. We accept bank transfer and major credit cards. For large events, a deposit may be required to confirm the booking.

Any additional items, add-ons, or last-minute changes requested after the initial quote may incur extra charges.

We deliver across the entire Gold Coast. Delivery fees, if applicable, will be outlined in your quote.

Delivery times are agreed upon at booking. While we make every effort to arrive on time, unforeseen circumstances such as traffic or weather may cause delays. We will communicate any changes as soon as possible.

Setup is available on request and must be confirmed at the time of booking. Additional setup fees may apply depending on the event requirements.

Cancellations made more than 7 days before the event will receive a full refund of any deposit or pre-payment, minus any non-recoverable costs.

Cancellations made between 3–7 days before the event will be eligible for a 50% refund.

Cancellations made less than 48 hours before the event are non-refundable, as ingredients and preparation will already be underway.

In the event that we need to cancel due to unforeseen circumstances, you will receive a full refund.

We offer vegetarian, vegan, gluten-friendly, and halal chicken options. All dietary requirements must be communicated at the time of booking.

While we take precautions to avoid cross-contact, our kitchen handles common allergens including gluten, dairy, eggs, nuts, and soy. We cannot guarantee that any item is completely free from allergens.

Customers with severe allergies are advised to contact us directly before placing an order to discuss suitability.

All food is prepared fresh on the day of delivery using quality ingredients. Perishable items should be consumed within the recommended timeframe provided at delivery.

Once food is delivered and accepted, responsibility for safe storage, handling, and consumption passes to the customer.

Benny's American Catering is not liable for any loss, damage, or injury arising from the consumption of our food, except where such loss or damage is caused by our negligence.

Our total liability for any claim arising from our services is limited to the value of the catering order in question.

All content on this website — including text, images, logos, and branding — is the property of Benny's American Catering and may not be reproduced, distributed, or used without prior written consent.

These Terms and Conditions are governed by the laws of Queensland, Australia. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Queensland.

If you have any questions about these Terms and Conditions, please contact us: